Returns & Exchanges
A customer may purchase an item that is not the right size, colour, or they just may not like it. If that is the case we encourage you to contact us via email, phone or fax to arrange an exchange. You may return non-sale merchandise with an original receipt up to 14 days from the purchase date for a full refund or store credit (less shipping costs). Non-sale merchandise returned without a receipt or after 14 days from the date of purchase, and merchandise accompanied by a gift receipt shall be exchanged for store credit only. All sale and special order purchases are final; no refunds or credits are available. Items purchased with promotional vouchers can also be exchanged, however an extra delivery charge will be incurred.
Please send all returns to the following:
Spaghetti Vest Limited
No: 5 The Terrace
Queenstown
New Zealand
Phone (027) 4812 616
Fax :
Email
